A petition has today been set-up to record comments about the on-going Vodafone signal problems that have continued to inconvenience businesses and traders, tourists, and residents in the north Norfolk area since October.
Vodafone recently assured customers that all faulty hardware at the masts in the NR11, NR26, and NR28 postcodes had been replaced – but could not guarantee that faults could not occur further down the line. And over the Easter weekend customers living across Mundesley, Aylsham, Gresham, and Sheringham have suffered from the issue again.
North Norfolk Labour Party has since set up a petition – www.vodafonenfk.com – which it hopes will detail public anger to provide to Vodafone representatives, after being approached by disappointed business owners and residents.
Jono Read, press officer for North Norfolk Labour Party, said:
“The statements from Vodafone are simply not good enough.
They are expecting customers to fulfil their contract with the firm – but Vodafone cannot offer guarantees that they will their contract with their customers in north Norfolk.
Vodafone representatives are offering conflicting advice, with some asking customers to shell out more money for the equipment to help boost signals, while others are getting theirs free. They need to compensate all involved.
We are particularly concerned by the way Vodafone are treating some of those trying to leave their contracts early – with one local lady threatened with debt collectors and ending up in a small claims over the issue.”